MPD essays

MPD articles Numerous Personality Disorder (MPD) was first perceived and depicted by the French doctor Pierre Janet in the late nineteenth century. The confusion is an uncommon mental issue where an individual has at least two unmistakable characters, every one with its own considerations, sentiments, and examples of conduct. The characters are regularly immediate contrary energies and rule at various occasions, with sudden changes activated by occasions or recollections. The reason for MPD isn't unmistakably seen, however the condition is by all accounts related with extreme physical maltreatment and disregard in adolescence. MPD frequently happens in adolescence, however may not be perceived until some other time. It has two primary driver. The first is a limit with respect to significant separated; truth be told, MPD patients will in general be hypnotizable. The second is a background marked by youth injury, for the most part a blend of passionate, physical, and sexual maltreatment. A MPD unde rstanding is especially in contact with the real world. In any case, if the patient wouldn't like to confront reality, they can get away from that through separation, 1 in which the host (the first character see glossary for additional subtleties) can abstain from encountering or managing a painful scene by surrendering it to an adjust (a substitute character #see glossary for additional subtleties) who survives those encounters rather than the host. Separation may at first have been utilized as a barrier against what the patient saw as injury or misuse. A vast lion's share of MPD patients report a past filled with misuse, and a larger part of those report occurrences of interbreeding. Additionally, another as often as possible detailed injury is seeing a fierce demise. In any event seventy five percent of known instances of MPD report characters that are younger than twelve. Adjusts will in general come out when the host can't manage recollections or contemplations related with the maltreatment before on in their life. The quantity of modifies that a MPD persistent has ranges anywhe ... <!

Tips on Helping Write a Paper

Tips on Helping Write a PaperWe all know that it is very important to help write a paper, but we are not sure which steps should be taken. Well, the first thing that we should do is to get a guide or a handbook that will guide us as to what to write about and how much to give emphasis to certain points in the paper. However, if you have never written a paper before, this can be a daunting task.Your guide can not only help you get an idea about the document that you want to write but can also help you see what format or form you should use. Some people who go for a guide that offers suggestions will not be able to write a paper on their own because they might be overworked. Having a guide that is clear and to the point can assist you a lot in your quest to write a paper.But what if you want to write an article? This is a different story altogether. In order to write an article, you would need to follow some of the same steps that you do in order to help write a paper. However, since t his is an article, you need to get inspiration from the many writers out there who have already written many articles and how they went about writing one.Start by deciding what topic you want to write about. For example, you can decide to write about marketing in a society, advertising in a society, the growth of sports in a society, or all of the above. Now you need to decide what paper topic you want to write about.Once you have decided on your paper topic, you can look at how your topic is already written about. As much as possible, avoid the same topic as well as writing a paper for the same topic. You may find yourself re-writing sections that have already been written. In that case, you can try to change some sentences or paragraphs but keep your topicintact.The other tip is to write about a journal entry, which is a great idea since most people will start writing about a journal entry once they are starting to write a paper. What is great about writing a journal entry is that you can insert a bit of humor to your essay, as well as making it a bit different from what you may be thinking when you are writing a paper.Writing an essay should be no different than writing a journal entry. It should be a mixture of the two. Just make sure that the first draft you write is not too dull as you continue to write it, and it will eventually turn into a paper that everyone will like.

Consultar e imprimir I-94 registro de entrada y salida

Estados Unidos registra la entrada y salida de extranjeros no inmigrantes admitidos al paà ­s mediante los formularios I-94, I-94W e I-95, en papel o digitalmente. Estos registros de entrada y salida sirven, entre otras cosas, para que cada visitante tenga acceso a su rà ©cord de fechas y dà ­as de presencia en Estados Unidos y para saber cuà ¡ntos dà ­as se ha autorizado para permanecer en el paà ­s. Antes este dato de cuà ¡ntos dà ­as era posible permanecer en EE.UU. cada vez que se entraba se marcaba con un sello en el pasaporte. Ahora, en el caso de I-94 digitalizados hay que buscar esa informacià ³n en una pà ¡gina oficial de la CBP, iniciales de la Policà ­a Fronteriza. Tambià ©n el I-94 es un documento que puede necesitarse para trà ¡mites migratorios como el ajuste de estatus, la solicitud de extensià ³n de visa o el cambio de una visa inmigrante por otra como, por ejemplo, la de turista por la de estudiante. En estos casos, si se tiene un I-94 digital, serà ¡ necesario acceder a la pà ¡gina de la CBP, obtener una copia e imprimirla. En este artà ­culo se explica cuà ¡ndo el documento de registro es un I-94, un I-94W o un I-95. Ademà ¡s, cuà ¡ndo el I-94 o I-94W es digital o de papel. Finalmente, cà ³mo obtener una copia en el caso de documento digital e imprimirla o un reemplazo en caso de pà ©rdida o mutilacià ³n de uno de papel y cà ³mo corregir posibles errores en los datos. Tambià ©n se explica quà © hacer cuando se ingresa por avià ³n o barco y se sale por frontera terrestre y cà ³mo comunicar la salida cuando se ha olvidado entregar el I-94 de papel. Diferencias entre I-94, I-94W e I-95 Todos esos documentos registran el ingreso y la salida de EE.UU. El I-95 aplica a las personas que forman parte de una tripulacià ³n. El I-94W aplica a los turistas y personas de negocios con un pasaporte de un paà ­s incluido en el Programa de Exencià ³n de Visado y que, por lo tanto pueden ingresar sin visa a los EE.UU. por un mà ¡ximo de 90 dà ­as, que no pueden ser prorrogados bajo ninguna circunstancia. El I-95 aplica a miembros de una tripulacià ³n a los que se le concede una estadà ­a mà ¡xima de 29 dà ­as como un D1 o un D2. Cada vez que entran, el cà ³mputo se realiza agregando nuevos dà ­as a ese I-95 original. El I-94 aplica al resto de visitante temporales que no reciben ni un I-94W ni un I-95. En el caso especà ­fico de turistas que ingresan con visa B2 o una combinacià ³n de la B1/B2 el tiempo mà ¡ximo de estancia autorizado es de 180 dà ­as en la mayorà ­a de los casos, aunque hay excepciones. Por esta razà ³n es aconsejable verificar el I-94 para saber el tiempo mà ¡ximo de permanencia legal en el paà ­s y que nada tiene que ver con la vigencia de la visa. Una copia del I-94 tambià ©n puede necesitarse en casos de extensià ³n o cambio de la visa, etc. Registro I-94 digital: ingreso por puerto o aeropuerto En la actualidad, el I-94 y el I-94W està ¡ digitalizado. Esto quiere decir que cuando un extranjero no inmigrante llega a un puerto a aeropuerto de EE.UU. su ingreso queda registrado automà ¡ticamente en el sistema informà ¡tico de la Patrulla Fronteriza, tambià ©n conocido como CBP. A diferencia de lo que ocurrà ­a hace aà ±os, no se hace entrega de ningà ºn papel. Ese registro digitalizado contiene informacià ³n relevante, como el dà ­a de llegada, el tipo de visa, etc. Es posible consultar el  formulario digitalizado I-94 en la pà ¡gina oficial de la CBP e imprimir una copia. Se necesitan los siguientes datos: Apellidos/s (family name)Nombre (first -given- name)Fecha de nacimiento (birth date). Debe seguirle el estilo anglosajà ³n de escribir fechas, es decir, dos nà ºmeros para el mes/dos nà ºmeros para el dà ­a/cuatro nà ºmeros para el aà ±o.Nà ºmero de pasaporte (passport)Paà ­s que emitià ³ el pasaporte (country of issuance)Fecha de entrada. Tambià ©n escrito a la manera americanaClass of admission, que hace referencia tipo de visa Se obtendrà ¡ el nà ºmero del rà ©cord (Admission Record #) y la fecha hasta la que se ha sido admitido. Esa es la forma de confirmar la fecha mà ¡xima en la que se debe salir de EE.UU. Cabe destacar que los dos primeros nà ºmeros corresponden al mes, NO al dà ­a. Asà ­, por ejemplo, si pone 05/08/ 2019, eso quiere decir que se puede estar legalmente en EE.UU. hasta el 8 de mayo de 2019. Si se detecta algà ºn un error en la fecha de entrada o en el tipo de admisià ³n, por ejemplo, pone visa F-1, que es de estudiante, cuando en realidad se entrà ³ con una visa de turista, hay que presentarse a las oficinas locales de la Policà ­a de Frontera   para arreglar el problema. En ese enlace, en la parte derecha de la pantalla, hacia el final, pone View ports of entry in your state. Elegir estado en el que se està ¡. En los casos en los que se ingresa a EE.UU. por puerto o aeropuerto pero sale por una frontera terrestre, antes de salir imprimir el I-94 digital y entregarlo a la salida. Si no se hace, no hay rà ©cord de salida y constarà ¡ como que se està ¡ dentro de EE.UU. Ademà ¡s se recomienda que guardar evidencias de que realmente salieron dentro del tiempo autorizado. Por ejemplo, con los sellos en el pasaporte de la CBSA, en el caso de Canadà ¡, o del INM en el de Mà ©xico, con recibos de transporte, de compra de gasolina, etc. Sin embargo, cuando se ingresa y se sale por puerto y aeropuerto no es necesario imprimir el I-94. Las aerolà ­neas y los cruceros introducen en una base informà ¡tica los datos de los pasaportes de los viajeros extranjeros. Las computadoras de Inmigracià ³n comparan ese rà ©cord con el de entrada y asà ­ ya se sabe si se ha salido a tiempo o si se ha permanecido mà ¡s tiempo del autorizado. Cuando se sale de EE.UU. no sellan el pasaporte en ningà ºn momento. Por à ºltimo, no hay I-94 digital y sà ­ de papel a pesar de ingresar por puerto a aeropuerto en los casos de parole, es decir, de extranjeros que ingresan a EEUU por una frontera marà ­tima o aeropuerto y que no son calificados como admitidos pero se les permite entrar al paà ­s por razones como peticià ³n creà ­ble de asilo. El I-94 de papel cuando se ingresa por frontera terrestre Si se ingresa a Estados Unidos por una frontera terrestre debe llenarse el formulario I-94 o el I-94W. Esta regla no aplica a: ciudadanos americanosresidentes permanentes legalespersonas con visa de inmigrante sellada en el pasaportepersonas con visas là ¡ser tambià ©n conocida como tarjeta de cruce siempre y cuando no alarguen su estadà ­a n i en tiempo ni en millas mà ¡s allà ¡ de lo autorizado por esta visaCasi todos los ciudadanos canadienses. Todos los demà ¡s necesitan un I-94 de papel que ahora es posible solicitar por internet antes de llegar al puente internacional de acceso a Estados Unidos ingresando a la pà ¡gina oficial del I-94: i94.cbp.dhs.gov. El costo es de $6.00. La pà ¡gina brinda tres opciones. La correcta para este caso es la que aparece a la izquierda. Hacer click donde pone Apply for New I-94 (Land Border Travelers Only). Se abre una nueva pà ¡gina con advertencias oficiales, bajar el cursor hacia el final y hacer click en el lado derecho donde pone Consent and Continue. Por otro lado, los ciudadanos del Programa de Exencià ³n de visas aplicarà ¡n por la versià ³n I-94W. El documento I-94 consta de dos partes: la de entrada y la de salida. Esta à ºltima tiene forma de una tarjeta cuadrada grande y debe conservarse todo el tiempo junto el pasaporte, mientras dure la estancia en Estados Unidos. Todos los formularios para el gobierno estadounidense se rellenan en tinta negra y en letras mayà ºsculas. Se completa un documento por cada persona que viaja, incluidos nià ±os. Si el I-94 contiene un error, contactar con la oficina local de la CBP. Por el contrario, si se extravà ­a, es robado o se estropea se debe llenar el formulario I-102 si todavà ­a se està ¡ en Estados Unidos. Nunca si ya ha salido del paà ­s. En los casos de pà ©rdida o mutilacià ³n debe abonarse una cuota de $330. La planilla puede enviarse a diferentes direcciones, segà ºn el lugar donde està © viviendo el solicitante. Es importante comprobar que se envà ­a a la direccià ³n correcta. Puede enviarse ordinariamente o con carà ¡cter urgente. Quà © hacer cuando se ha salido ya de Estados Unidos y no se ha entregado el I-94 a la salida terrestre Este puede ser un problema grande ya que lo normal es que si esto ocurre las autoridades migratorias de EUA no tengan constancia de que el extranjero ha salido a tiempo y van a asumir que se quedà ³ ilegalmente en el paà ­s. Puede suceder con un alto grado de probabilidad que las autoridades estadounidenses cancelen las visas de las esas personas. O en el caso de los acogidos al Programa de Exencià ³n de Visas les prohà ­ban la entrada la prà ³xima vez que se presenten en una frontera americana. Para evitar estos problemas y correr ademà ¡s el riesgo de ser castigado por tres o cinco aà ±os hay que notificar a las autoridades migratorias la salida. No se debe enviar nunca el I-94 a una embajada americana o consulado, ya que no se ocupan de este tema y la gestià ³n quedarà ­a sin realizar. El procedimiento a seguir es el siguiente: Escribir una carta en inglà ©s dejando claro por quà © no se entregà ³ el I-94 a la salida y presentando todos los documentos, traducidos al inglà ©s, que se puedan para probar que efectivamente se salià ³ a tiempo. Entre los documentos que se admiten se encuentran: Billete de tren de regreso, si lo hubiera, o de autobà ºs.Pasaporte sellado con la entrada a otro paà ­s y su fecha correspondientePago de nà ³minasRecibos de gastos con tarjeta de crà ©dito en los que aparezca la fecha.Si se conserva el I-94, adjuntar el original Se puede enviar original o copias de los documentos. Pero tener en cuenta que si se envà ­a original, à ©ste no serà ¡ devuelto. La carta y la documentacià ³n de apoyo ha de enviarse a la oficina siguiente del CBP: DHS - CBP SBU1084 South Laurel RoadLondon, KY 40744U.S.A. Puntos Clave: Formulario I-94 de registro de ingreso y salida de EE.UU. Estados Unidos registra el ingreso y salida del paà ­s de todos los extranjeros no inmigrantes mediante los formularios I-94 W (turistas y negocios de un paà ­s en el Programa de Exencià ³n de Visados), I-95 (miembros de tripulacià ³n) y I-94 (resto de extranjeros no inmigrantes).Versià ³n digitalizada: ingresos por aeropuertos y puertos, excepto personas con parole (ej. peticià ³n de asilo). Esto quiere decir que ya no sellan ningà ºn papel en el paso migratorio y que no hay que preocuparse si no dicen la fecha que se debe salir de EE.UU. Esa informacià ³n se puede consultar en la pà ¡gina web i94.cbp.dhs.gov. Tambià ©n es posible imprimir el I-94 para realizar trà ¡mites migratorios o para guardarlo como rà ©cord personal.Versià ³n en papel del I-94: ingreso a EE.UU. por frontera terrestreSi se ingresa por frontera terrestre y se sale por avià ³n, entregar el I-94 de papel al hacer gestiones de embarque. Por seguridad, guardar toda la informacià ³n que pueda demostra r que se salià ³ de EE.UU. en esa fecha. Las compaà ±Ãƒ ­as aà ©reas envà ­an a la CBP la informacià ³n de quià ©n vuela en cada uno de los viajes internacionales hacia y desde Estados Unidos y asà ­ queda registrado quià ©n volà ³ y quà © dà ­a.Si se ingresa por avià ³n y se sale por frontera terrestre, comunicarlo a un oficial de la CBP en el punto fronterizo de salida. Este es un artà ­culo informativo. No es asesorà ­a legal.

Children s Hospital A Important Part Of Any Functioning...

Children’s Hospital Medicine is a very important part of any functioning society. A person uses medicine on a daily basis. Whether it is to treat a mild cold or to tame a chronic sickness, we can not live without medicine. Advancements in medicine have helped people live better lives and also dramatically increase life expectancy. During the late 1800 and early 1900s medicine was obviously at a very primitive state. Because of this, it was easier for a sick person to suffer fatal consequences. With how intense the environment was, it was even more difficult for young children to stay healthy. This is the sole purpose of establishing the Children’s Hospital. This hospital was meant to help and treat sick children. This is something of impact because the hospital is dedicated to treating kids and younger individuals. These kids are the ones who will one day continue to develop the towns and cities of this country. Children’s hospital was established in the summer of 1897. The hospital did not treat older children until later; it first began as a treatment option for babies. As with any business, the beginnings of the hospital were small and humble; it began as a tent hospital which offered treatment to kids up to the of five. The cool air in Denver was considered to be a cure for various illnesses. Because of this, the Colorado air and sunshine were the first form of treatment for these kids the hospital actually began with around six volunteers, very small. As the need forShow MoreRelatedThe Beauty Of Dystopia By Aldous Huxley1197 Words   |  5 Pageswarning to what may become of society if the wrong path is chosen. In literary works of Brave New World, there are many warnings that the author Aldous Huxley establishes through events that take place in the civilized world. In this dystopian society we can observe that science is the thriving fragment that holds society together but it seems to demoralize and mitigate human morals and values. 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The Miracle Worker Essay Example For Students

The Miracle Worker Essay Me though I saw the grave where Jimmie LaysWithin that temple where the vestal Flame,Was wont to burn and passing by those waysTo see that buried dust of living fame. Annie Sullivan was blind when Jimmie died. At that time Jimmie and Annie were living in the state poorhouse in Tewksbury. There she met her destiny, the destiny to be brave, strong, and never to give up. Later on, when Jimmie was no longer there to support her, she was transported to the Perkins Institution for the blind. That day- October 7, 2003 changed her life forever. After several eye operations, Annie finally can see, and her destiny is about to be tested. All the troubles that Annie went trough are nothing compared to our unsolvable problems. In he present situation Annie never gave up, she tried and tried and tried to make Helen Understand what does this little finger game means, that each thing has a certain name, and that paid off. The present situation of Helen depends in Kate and Captain Kellers decision. It is also even worse then it was when Annie was a child. When Helen was two years old she lost her hearing, sight, and speaking abilities. Throughout seven years her parents Kate and Captain Keller tried to do something to help her in any way. Every doctor couldnt do anything. Everyone lost his or her hope, Captain Keller even thought about putting Helen to the asylum. But like Annie said, that the main sources of Helens problems are not deafness or blindness, thats their love and pity. Captain Keller, Kate, Aunt Ev, all of them never tried to teach her those simple manners, like what does the word spoon means and whats its purpose. Well actually this essay is not about anyones biography; this essay will compare and contrast the Gibsons The Miracle Worker in its written form and in its video version. It will show us how important to read and watch this play, in order to understand all of the feelings that the author wanted to introduce to us. In my opinion both video and written from are important and easily understandable. When I read the play I had different ideas how each person looks like. I never imagined Annie in such black dresses and Helen was much smaller. In the Helen is around nine years, but in the movie her height was not much smaller then Annies. But also when I saw the play I could hear some sounds that Helen was trying to make. In the book you cannot express all of those emotions that you want to express. When I read the play I couldnt hear or feel the same way as I was watching the movie that I thought was the biggest difference. In the book there were some parts that were not showed in the movie. For example, in the book there was a scene in the Institution where Gibson described the moment when blind girls came in and cave Annie two presents. One as for Annie- a pair of smoked glasses and the other one for Helen- the doll. In the movie the showed that Annie was in the train and already in glasses. Also the girls were on the platform and waving goodbye to Annie. Other scenes was taken away, like one when Martha and Percy were doing the operations to the paper dolls. Eventually Percy and Martha occurred in the scene, but they were showed that they were running away when Kate was walking. In other part of the movie they didnt show how Viney was helping to Annie while she was moving to the garden house. There they just showed how Helen arrived to the new house and it was already with her toys, bed, etc. .ud2c2a2aa4565ae56f66427e01b3b8a99 , .ud2c2a2aa4565ae56f66427e01b3b8a99 .postImageUrl , .ud2c2a2aa4565ae56f66427e01b3b8a99 .centered-text-area { min-height: 80px; position: relative; } .ud2c2a2aa4565ae56f66427e01b3b8a99 , .ud2c2a2aa4565ae56f66427e01b3b8a99:hover , .ud2c2a2aa4565ae56f66427e01b3b8a99:visited , .ud2c2a2aa4565ae56f66427e01b3b8a99:active { border:0!important; } .ud2c2a2aa4565ae56f66427e01b3b8a99 .clearfix:after { content: ""; display: table; clear: both; } .ud2c2a2aa4565ae56f66427e01b3b8a99 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ud2c2a2aa4565ae56f66427e01b3b8a99:active , .ud2c2a2aa4565ae56f66427e01b3b8a99:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ud2c2a2aa4565ae56f66427e01b3b8a99 .centered-text-area { width: 100%; position: relative ; } .ud2c2a2aa4565ae56f66427e01b3b8a99 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ud2c2a2aa4565ae56f66427e01b3b8a99 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ud2c2a2aa4565ae56f66427e01b3b8a99 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ud2c2a2aa4565ae56f66427e01b3b8a99:hover .ctaButton { background-color: #34495E!important; } .ud2c2a2aa4565ae56f66427e01b3b8a99 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ud2c2a2aa4565ae56f66427e01b3b8a99 .ud2c2a2aa4565ae56f66427e01b3b8a99-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ud2c2a2aa4565ae56f66427e01b3b8a99:after { content: ""; display: block; clear: both; } READ: Jewish persecution EssayIn the movie not only some scenes were taken away, but some were added. When Annie was with Helen in the garden house, the author just told us that its time to pack your bags. In the movie they showed that Annie was teaching her to Helen how to eat with spoon, she was washing her hair putting her to sleep, how they were in the river, how Annie spelled water

Prime Bank Essay Example

Prime Bank Essay 1. 1 Introduction of the Report In the modern competitive environment, the pursuit of service quality is now considered to be an essential strategy. Offering a superior product is no longer sufficient, as firms in the 21st century economy compete on a much broader platform. In terms of the banking sector, service quality has become an increasingly important factor for success and survival (Cui, Lewis, Park, 2003). Provision of high quality service aids in meeting several requirements such as customer satisfaction and its consequent loyalty and market share, soliciting new customers, improved productivity, financial performance and profitability (Collet, Lancier, Olliver, 1990; Julian Ramaseshan, 1994; Lewis, 1989, 1993; Llosa, Chandon, Orsingher, 1998). It has also become an important research topic because of its important relationship to corporate marketing and financial performance. In the current study the researcher intends to find out the customer service performance of Prime Bank Limited and also compare the performance with other private sector banks. The Prime Bank Limited is a national banking group that is incorporated on the 12th February, 1995 as a consequence of relentless and decided efforts of a group of entrepreneurs having excellence of experience exposure in the different fields of industry, trade and commerce of Bangladesh. We will write a custom essay sample on Prime Bank specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Prime Bank specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Prime Bank specifically for you FOR ONLY $16.38 $13.9/page Hire Writer To prepare a specific and precise analysis on service quality performance, the researcher will consider the SURVQUAL model proposed by Parasuraman, Zeithaml, and Berry (1988) which consists of five key dimensions like reliability, responsiveness, assurance, empathy, and tangibles. 1. 2 Origin of the Study This report has been prepared as a requirement of the internship program of School of Business, North South University (NSU). The organization attachment started on 24 January 2010 and ended on 24th April 2010. This project on â€Å"Comparative Analysis of Customer Service Quality of Prime Bank Limited with other Private Commercial Banks† is assigned by Kazi Tozammel Huq, Assistant Vice President, Motijheel Branch, Prime Bank Limited (PBL) and it was approved by institution supervisor Mr. Muntasir Alam, Lecturer, School of Business, North South University (NSU). 1. 3 Purpose of the Study The purpose of the study is to make a comparative analysis of customer service quality of Prime Bank Limited with other private commercial banks. This study attempted to understand the customer perceptions on different service quality dimensions while dealing with these banks. The purpose is also to make recommendations for improving the quality and soundness of different services provided to the customers by Prime bank Limited. 1. 4 Statement of the problem In the current study, the researcher will use five important dimensions like reliability, responsiveness, assurance, empathy, and tangibles to find out the customer service quality of Prime bank Limited and thus compare the service quality with other private commercial banks in Bangladesh. The problem statement, then, is stated as follows: The current study will identify the customer service quality of Prime bank Limited considering key dimensions such as reliability, responsiveness, assurance, empathy, and tangibles and compare the performance with other private commercial banks in Bangladesh. 1. 5 Research Methodology 1. 5. 1 Research design As the purpose of this study is to make a comparative analysis of customer service quality of different private commercial banks, therefore descriptive research was undertaken to fulfill the main purpose of the study. The current study will compare the customer perceptions of service quality of Prime Bank Limited with the private commercial banks such as Dhaka Bank Ltd, Southeast Bank Ltd and Mercantile Bank Ltd under five key dimensions like tangibles, reliability, responsiveness, assurance, and empathy. This research will use a descriptive study to discover the ideas and insights of these different service quality dimensions. Therefore, the current study will be characterized as a descriptive study. 1. 5. 2 Sampling method For the current study, the researcher will use the customers of four ifferent private commercial banks such as Prime Bank Limited, Dhaka Bank Ltd, Southeast Bank Ltd and Mercantile Bank Ltd as the sample for the study. For this proposed study, the population will be the customers of different private commercial banks in Bangladesh. The researcher will use stratified random sampling to collect the sample for this study. In a recent study Sureshchandar, Rajendran, and Anantharam an (2003) have also utilized this sampling method to make a comparative analysis of customer perceptions of service quality in the banking sector. The stratification will be done based on the four different banks. From each of the banks, about 20 customers will be randomly selected and thus the sample size will be 80. Data have been collected using the â€Å"personal-contact† approach, i. e. the respondents have been approached personally and given a detailed explanation about the survey. 1. 5. 3 Survey Instrument In the current study, the researcher will use a questionnaire to collect the data from the sample. Structured questionnaire will be used in this research. The questionnaire used in this study is comprised of two parts. The first part contains questions about personal profiles of the respondents including age, occupation and types of accounts currently holding. Then the next and final part includes expectations of respondents according to five dimensions. These dimensions are reliability, responsiveness, assurance, empathy, and tangibles. A seven-point Likert scale ranging from â€Å"strongly disagree = 1† to â€Å"strongly agree = 7† was used to measure the 21 items. This 21-item SURVQUAL scale is developed by Parasuraman, Zeithaml, and Berry (1988). Since Parasuraman et al. 1988) introduced the SERVQUAL instrument, many researchers have also used, extended and developed this scale to study service quality in different sectors of the services industry (Fick Ritchie, 1991; Babakus Mangold, 1992; Coyle Dale, 1993; Cronin Taylor, 1992; Lewis Pescetto, 1996; Smith, 1995; Buttle, 1996; Lam, Wong, Yeung, 1997; Lim Tang, 2000; Oldfield Baron, 2000; Gounaris, Stathakopoulos, Athanass opoulos, 2003). 1. 5. 4 Data Collection The study was conducted on the basis of both the primary and secondary ources of information. Primary data Primary data were collected through questionnaire from the customers of Prime Bank Limited, Dhaka Bank Ltd, Southeast Bank Ltd and Mercantile Bank Ltd. Secondary data Annual reports of PBL, Instruction circular of Head Office, Brochures of different Banks, online articles. 1. 5. 5 Data analysis procedure In the current situation, the proposed study is a comparative study which intends to analyze the customer service quality of Prime Bank Limited with other Private Commercial Banks. As a result, after collecting the data the researcher will use Mean value to make the comparison among the banks considering the five dimensions of service quality measurement. Several studies have utilized the mean value to analyze the service quality dimensions (Joseph Stone, 2003; Dotchin Oakland, 1994; Cuthbert, 1996; Allred Addams 2000). In this study, the researcher will also use factor analysis to analyze the data for the proposed study. The researcher intends to check if the scale items included in the questionnaire constituted a single dimension in the specific context of the different private commercial banks and then make a comparison between the banks. Some previous studies have also utilized factor analysis to study service quality of different service organizations (Cui, Lewis, Park, 2003; Cuthbert, 1996; Arasli, Mehtap-Smadi, Katircioglu, 2005). To analyze the data gathered from the survey Microsoft Excel 2003 and SPSS 12. 0 is utilized. 1. 5. 6 Survey Time The survey time for the current study is April, 2010. 1. 6 Limitations of the Study The major limitations of this study are given as follows a. There were some restrictions to have access to the information confidential by concern authority. b. For the comparative analysis only the branches of the four private commercial banks which are located in Gulshan, Banani and Mohakhali areas are selected to collect data for the research. c. In the current study only the perceptions of the customers regarding the service quality is measured. The expectations of the customers regarding the five dimensions of service quality could be measured in such study to evaluate the gap score between perceptions and expectations. . Sufficient records, publications regarding customer service were not available as per requirement. e. Non-cooperative behavior of some officials from few branches. 2. 1 Introduction of the Organization The Prime Bank Limited (PBL) is a national banking group that is incorporated on the 12th February, 1995 as a consequence of relentless and decided efforts of a group of entrepreneurs having excellence of experience exposure in the different fields of industry, trade and commerce of the country. It started operation as a commercial bank on the 17th April 1995 with a branch at Motijheel. At present the bank has 36 branches spread all over the country. It renders all types of commercial banking services to the customers of all strata in the society within the stipulations laid down the bank company act 1991 and rules and regulations formed by Bangladesh from time to time. Diversification of products and services and innovation of products suited to the needs of the customers in keeping with relevant rules and laws have made it different from other commercial banks of the country. PBL’s national business in personal banking, corporate banking and its markets are its special strengths. It maintains correspondent relationship with all over the banks in countries. Prime Bank Limited is a forward looking and modern local bank with a record of sound performance. It is discarding its erstwhile conservative mould and in response to the current dynamic trends in locally financial activities, adopting an aggressive customer focused system. The effort that Prime Bank makes in order to portray the bank as a brand image is very strong and successful. The general image is that it is â€Å"trustworthy, efficient, helpful and committed†. The logo of the bank depicts the merger of confidence. Prime Bank Ltd. has already made significant progress within a very short period of its existences. The bank has been graded as a top class bank in the country through internationally accepted CAMEL rating. The Bank made satisfactory progress in all areas of business operation in 2004. Prime Bank offers all kinds of commercial corporate and personal banking services covering all segments of society within the framework of banking company Act and rules and regulations laid down by our central bank. Diversification of products and services include Corporate Banking, Retail Banking and Consumer Banking. Prime Bank Ltd. was designed to provide commercial and investment banking services to all types of customer ranging from small entrepreneur to big business firms. Besides investment in trade and commerce, the Bank participates in the socioeconomic development through the participation in priority sectors like agriculture, Industry, housing and self-employment. Prime Bank Ltd. want to establish, maintain, carry on transact Undertake and conduct all types of banking, financial all investment and trust business in Bangladesh and abroad. 2. 2 Mission of PBL To build Prime Bank Limited into an efficient, market driven, customer focused institution with good corporate governance structure. Continuous improvement in our business policies, procedures and efficiency through integration of technology at all levels. 2. 3 Goals and Objectives of PBL Maximization of Profit through customer satisfaction is the main objective of the Bank. In addition, the others relevant objectives are: ? To be market leaders in high quality banking products and services. ? Active excellence in customer service through providing the most modern and advance technology in the different spheres of banking. To participate in the industrial development of the country to encourage the new and educated young entrepreneurs to under take productive venture and demonstrate their creativity and there by participate in the national development ? To provide credit facilities to the small and medium size entrepreneur located in urban sub-Urban area and easily accessible by our branches. ? To develop saving attitude and making acquaintance with modern banking facilities. ? To inspire for undertaking small projects for creation employment through income generating activities. To play a significant role in the economic development of the country. 2. 4 Organogram of Prime Bank Limited 2. 5 Hierarchy of Prime Bank Limited 2. 6 Business Activities of PBL Prime Bank Limited provides a full range of products and services to its customers, some of which are mentioned below with a brief overview of the major business activities. Consumer Finance There are branches and finance centers under this division with a qualitative workforce of employees. Some of the services provided by this division are unsecured personal loans, credit cards, and vehicle related lease etc. Personal Banking There are branches with highly qualified workforce provide various kinds of loans, various types of accounts, cheques, card money etc. Corporate Banking institutional Banking There are some branches under this division. The services provided by this division are International Trade Management, Institutional Banking, Custody and Cash Management. Custodial Service PBL equator fulfills its strategic commitment to provide custody and clearing services. Equator’s main focus is on the following: ? Commitment to quality ? Dedication to customer needs Sustained investment in people and systems International Trade Management This division is operational throughout the group and PBL’s core strength is trade finance and services. With an experience Prime Bank has developed knowledge of trade finance, which is world class. Principle services to importers include imports letter of credit, import bills for collection and back to back letters of credit facilities. Se rvices provide to exporters include export letters of credit, direct export bills for collection, bulk letter of credit collection, bonds, and guarantees. Cash Management Prime Bank recognizes the importance of cash management to corporate and financial institutional customers, and offers a comprehensive range of services and liquidity management. Institutional Banking Through Prime Bank it is very well positioned to provide a wide range of services to institutional clients, commercial, merchant and central banks; brokers and dealers; insurance companies; funds and managers, and others. It provides relationship managers who are close to their customers and speak local language. This wide network of institutional banking facilities includes transaction, introduction, problem solving and renders advice and guidelines on local trading condition. Treasury Treasury operations had been consideration as an important avenue for income generation purpose within Head Office. In fact, in the past, income from treasury operation was quite sizable and significant to the total income generated by the bank. The treasury division publishes daily and weekly currency news letters, which provide analyses of currency trends and related issues. Seminars and workshops are conducted for customers from time to time on foreign exchange related topics. Customers can also have access to bank’s information database round the clock through phone banking. Prime Bank is one of the first local banks in Bangladesh to integrate treasury dealings of local money market and foreign currency under one Treasury umbrella. The bank has handled significant volumes of treasury over the last several years. Prime Banks Dealing Room is connected with automated Reuters Terminal facility thus enabling the bank to provide forward/future facilities to its corporate clients at a very competitive rate. In 2004 the treasury operation recorded an income of TK 180. 12 million excluding money market income of TK 72. 25 million. Electronic Banking Electronic Banking provides various types of support through a wide range of operating systems, sweeping transactions accessions with the provisions of reporting features or other special functions. Foreign Exchange Business Over the years, foreign trade operations of the bank played a pivotal role in the overall business development of the bank. The bank has established relationship with as many as 110 new foreign correspondents abroad thereby raising the total number of correspondents to 350. The total import business handled by the bank during the year 2004 was tk 19564 million against taka 13428 million of the year 2003. The growth rate was 46%. The bank has also entered into remittance arrangements with several banks and exchange houses and expects to handle increased volume of remittance business over the near future. Online Branch Banking The bank has set up a Wide Area Network (WAN) across the country to provide online branch banking facility to its valued clients. Under the scheme clients of any branch shall be able to do banking transaction at other branches of the bank. Under this system a client will be able to do following type of transactions: ? Cash withdrawal from his/her account at any branch of the bank irrespective of the location. ? Cash deposit in his/her account at any branch of the bank irrespective of the location. ? Cash deposit in other’s account at any branch of the bank irrespective of the location. ? Transfer of money from his/her account with any branch of the bank. SWIFT Prime Bank limited is one of the first few Bangladeshi banks, which have become member of SWIFT (Society for Worldwide Interbank Financial Telecommunication) in 1999. SWIFT is a member-owned co-operative, which provides a fast and accurate communication network for financial transactions such as Letters of Credit, Fund Transfer etc. By becoming a member of SWIFT, the bank has opened up possibilities for uninterrupted connectivity with over 5,700 user institutions in 150 countries around the world. Information Technology in Banking Operation Prime Bank limited adopted automation in banking operation from the first day of its operation. The main objective of this automation is to provide efficient and prompt services to the banks clients. At present all the branches of the bank are computerized. At branch level, the bank is using server-based multi-user software under UNIX operating system to provide best security of automation. Profitability and Shareholder Satisfaction The bank had been one of the most profitable in the banking sector. The banks return on assets (ROA) crossed 3. 75 percent in the year 2004. Even though the capital market of the country has been suffering over the last few years, the good performance of Prime Bank made sure that the banks share price remained in a respectable position. 2. 7 Products and Services of Prime Bank Limited Prime bank Limited offers various kinds of deposit products and loan schemes. The bank also has highly qualified professional staff members who have the capability to manage and meet all the requirements of the bank. Every account is assigned to an account manager who personally takes care of it and is available for discussion and inquiries, whether one writes, telephones or calls. Deposit Products ? Monthly Contributory Savings Schemes(CSS) ? Monthly Benefit Deposit Receipt(MBDR) ? Special Deposit Receipt Scheme(SDR) ? Education Savings Scheme(ESS) ? Fixed Deposit Receipt Scheme(FDR) ? Current Account ? Savings account ? Short Term Deposit ? Multi Currency Account Loan Schemes: ? General Loan Scheme Consumer Credit Scheme ? Lease Finance ? House Building Loan Apartment Loan Scheme ? Advance against Shares ? Custodial Services for investors (both individual institutional) investing in through Stock exchange ? One stop services for payment of utility bills. ? Credit card 2. 8 Financial Position of Prime Bank Limited The financial position for the last three y ears of Prime Bank Limited is given below: (Taka in million) |Particulars |2007 |2008 |2009 | |Total Deposits |16481. 0 |20483. 23 |28069. 24 | |Loans and Advances |12686. 85 |16492. 22 |23219. 67 | |Investment |1996. 23 |2749. 71 |3083. 81 | |Foreign Exchange Business |31753. 70 |41930. 80 |56248. 80 | |Operating Income |1196. 20 |1593. 9 |1970. 37 | |Operating Expenditure |448. 36 |592. 28 |824. 23 | |Operating Profit |747. 84 |1001. 41 |1146. 14 | |Total Assets |19358. 93 |24249. 13 |32361. 62 | |Market value per share |307. 51 |374. 25 |879. 0 | |No of Branches |27 |30 |36 | |No of Employees |730 |777 |894 | |No of Shareholders |1727 |1993 |2620 | |No of Foreign Correspondences |422 |441 |501 | 3. 1 Literature Review . 1. 1 Service Quality Lehtinen and Lehtinen (1982) defined service quality in terms of physical quality, interactive quality and corporate (image) quality. Physical quality relates to the tangible aspects of the service. Interactive quality involves the interactive nature of services and refers to the two-way flow that occurs between the customer and the service provider, or his/her representative, including both automated and animated interactions. Corporate quality refers to the image attributed to a service provider by its current and potential customers, as well as other publics. Lewis and Booms (1983) definition clearly states that service is a measure of how well the service level delivered matches customer expectations and delivering quality service means conforming to customer expectation on a consistent basis. In some earlier studies, researchers define service quality as the extent to which a service meets customers needs or expectations (Lewis Mitchell, 1990; Dotchin Oakland, 1994; Asubonteng, McCleary, Swan, 1996; Wisniewski and Donnelly, 1996). Zeithaml (1987) defined that service quality is the consumers judgment about an entitys overall excellence or superiority. It is a form of attitude, and results from a comparison of expectations to perceptions of performance received. Zeithaml, Berry, and Parasuraman (1990) on the other hand, have chosen to define service quality as the extent of the discrepancy between customers expectations or desires and their perceptions. Service quality has been also defined as the consumers overall impression of the relative inferiority or superiority of the organization and services (Zeithaml et al. 1990; Taylor Baker, 1994). Christopher, Payne, and Ballantyne (1993) have defined service quality as the ability of the organization to meet or exceed customer expectations. Service quality is believed to depend on the gap between expected and perceived performance (Anderson, Fornell, Lehmann, 1994). Gitlow, Oppenheim, and Oppenheim (1989) also stated that service quality is the extent to which t he customer or users believe the service surpasses their needs and expectations. Parasuraman, Zeithaml, and Berry (1985) proposed that service quality is a function of the differences between expectation and performance along the quality dimensions. Service quality has been also defined as a consumer attitude reflecting the perceived overall superiority and excellence in the process and outcome of a service provider (Parasuraman et al. , 1988). Gronroos (2001) recently defined service quality as a mixture of three elements: quality of the consumption process itself, the quality of the outcome of the process; and image of the provider of the service. Service quality has become an increasingly important factor for success and survival in the banking sector. Provision of high quality service aids in meeting several requirements such as customer satisfaction and its consequent loyalty and market share, soliciting new customers, improved productivity, financial performance and profitability (Collet et al. , 1990; Julian and Ramaseshan, 1994; Lewis, 1989, 1993; Llosa et al. , 1998). Bank Service quality has become an important factor in determining market shares and profitability (Andereson et al. , 1994; Spathis, Kosmidou, Doumpous, 2002). . 1. 2 Service Quality Dimensions Since a conceptual model concerning perceived service quality was proposed by Parasuraman, Zeithaml, and Berry (1985), service quality dimensions have become an area of interest in marketing research (Bolton Drew, 1991b; Brown Swartz, 1989; Carman, 1990; Cronin Taylor, 1992, 1994; Parasuraman et al. , 1988, 1994; Teas, 1993, 1994; Zeithaml et al. , 1996). One o f the important issues related to service quality is the dimensions of service quality, and the measurement tool, SERVQUAL developed by Parasuraman et al. 1988) has been the starting point of the controversy in this area. Parasuraman et al. (1988) identify five quality dimensions which link specific service characteristics to consumer expectations of quality. These five basic dimensions are: (1) Reliability: Reliability is defined as the ability to perform the promised service dependably and accurately (Parasuraman et al. , 1988). Reliability involves consistency of performance and dependability. It means that the firm performs the service right first time. It also means that the firm honors its promises. Specifically it involves: accuracy in billing; keeping records correctly; performing the service at the designated time. (Parasuraman, Zeithaml, Berry, 1985) Reliability basically refers to the extent to which the retail service provides what was promised when it was promised (Dabholkar, Thorpe, Rentz, 1996). Zeithaml et al. (1990) defined reliability as the ability to perform the promised service dependably and accurately. (2) Responsiveness: It is defined as the willingness to help customers and provide prompt service (Parasuraman et al. , 1988). It Concerns the willingness or readiness of employees to provide services. Responsiveness involves timeliness of service like: posting a transaction slip immediately; returning a phone call quickly; giving prompt service; setting up appointments quickly. According to Zeithaml et al. (1990) responsiveness refers to the motivation to help (internal) customers and provide prompt service to them. (3) Assurance: Parasuraman et al. , (1988) defined assurance as the knowledge and courtesy of employees and their ability to convey trust and confidence. Assurance involves trustworthiness, believability, honesty. It involves having the customer’s best interests at heart. Contributing to credibility includes company name; company reputation; personal characteristics of the contact personnel; how much a hard sell is employed in interactions with the customer (Parasuraman et al. , 1985). Zeithaml et al. (1990) defined assurance as the awareness and good manners of the employees and their ability to convey trust and confidence to the customers. 4) Empathy: According to Parasuraman et al. , (1988) empathy is defined as caring and individualized attention provided to customers. Empathy refers to graciousness, respect, consideration and friendliness of contact personnel including receptionists, telephone operators, etc. It includes: consideration for the consumers’ property; clean and neat appearance of the contact personnel. (5) Tangibles: Tangibles are the physical facilities, equipment, and appearance of personnel in servic es (Parasuraman et al. , 1988). It includes all the physical evidence of the service: facilities; appearance of personnel; tools or equipment used to provide the service; physical representations of the services (e. g. statements); other customers. Zeithaml et al. (1990) stated that tangibles are the appearance of physical facilities, equipment, personnel, and communication materials. Tangibles of service are the tangible facets of the service facility (equipment, machinery, signage, employee appearance, etc. ) or the man-made physical environment, popularly known as the â€Å"servicescapes† (Sureshchandar, Rajendran, Anantharaman, 2003). . 1 Comparative Analysis on Service Quality For comparative analysis, the data retrieved from the perception score given by the customers of Prime Bank Limited, Dhaka Bank ltd, Southeast Bank Ltd and Mercantile Bank Ltd are analyzed in the current study. By analyzing the mean value of the results the researcher intends to find which Banks customer service quality is more a ppreciable to the customers. The comparative analysis is based on the mean score of the actual score given by the customers on the items of each of the service quality dimensions. 4. 1. Comparative Analysis on Reliability dimension: In reliability dimension the customers were asked to give score about their perception on the basis of five scale items. The following Table 1 shows the comparative results in the reliability dimension for Prime Bank Limited, Dhaka Bank Ltd, Southeast Bank Ltd and Mercantile Bank Ltd. The result shows that Prime Bank receives maximum scores in four scale items except the one which asks whether the bank provides its services at the time it promises to do so. For that particular scale item Prime Bank receives a mean score of 4. 95 whereas the mean score for Dhaka Bank is 5. . Table 1: Mean Quality Scores of Prime bank Limited, Dhaka Bank Ltd, Southeast Bank Ltd and Mercantile Bank Ltd for Reliability dimension |Perception Statements in Reliability Dimensio n |Prime |Dhaka |Southeast Bank |Mercantile Bank | | |Bank |Bank | | | |1. When your bank promises to do something by a |5. 7 |5. 3 |4. 75 |5. 3 | |certain time, it does so. | | | | |2. When you have a problem, your bank shows a |5. 2 |4. 95 |4. 3 |4. 45 | |sincere interest in solving it. | | | | | |3. Your bank performs the right service at first |5. 2 |4. 45 |4. 7 |4. 80 | |time. | | | | | |4. Your bank provides its services at the time it |4. 95 |5. |4. 55 |4. 6 | |promises to do so. | | | | | |5. Your bank keeps you informed about when services |5. 2 |4. 4 |4. 45 |4. 6 | |will be performed. | | | | | In terms of scale item 1 the customers of Prime Bank have relatively high perception than the customers of other banks as the bank does the work within the promised time. Prime Bank receives a mean score of 5. in this aspect while Dhaka Bank, Southeast Bank, and Mercantile Bank receive 5. 3, 4. 75, and 5. 3 respectively. Prime Bank also receives a mean score of 5. 2 as the bank show s sincere interest to solve the problems of the customers than the other banks do. Prime Bank also receives a comparatively high mean score in the aspect of that the bank keeps customers informed about when services will be performed. 4. 1. 2 Comparative Analysis on Responsiveness dimension: The responsiveness dimension consists of three items. The following Table 2 shows the comparative results in the responsiveness dimensions for the banks. The result shows that Prime Bank receives comparatively low scores in all three items of the dimension. The mean score of Prime Bank for scale item 6 is 4. 65 which is lower than Dhaka Bank and Southeast Bank. Table 2: Mean Quality Scores of Prime bank Limited, Dhaka Bank Ltd, Southeast Bank Ltd

19 Research Essay Topics on the Profession of a Medical Assistant

19 Research Essay Topics on the Profession of a Medical Assistant This is a three-part guide to assist you in writing a detailed research essay on medical assistant as a profession. The first part of this guide is all about interesting and informative facts. We have accumulated 19 in-depth facts to help you research on this topic. Professors love to put their students to test and this topic isn’t a very conventional one. However, we promise you that you won’t find a better and more collective analysis on the subject of medical assistant as a profession. Other parts of this guide will be explained to you once you go through all the topics. Here are 19 facts on the profession of a medical assistant for a research essay: Most medical assistants are required to perform and assist in routine tasks and day to day tasks pertaining to patient care. They are also required to schedule appointments, maintain medical records, keep a check on bill, code certain information for life and insurances purposes, prepare patients for examinations and medical tests, and administer dosages to patients. It’s one of the fastest growing careers in the world, with high demand and very good salary packages. The employment rate in this field specifically has grown by 31% between 2010 and today. That’s remarkably higher than all other fields in medicine. Medical assistants have to be experts in recording patient history and medical report writing as one of the basic functions of their job description is to maintain patients’ medical history records. Medical assistants have to be trained in laboratory sciences to manage lab specimens and deal with them accordingly. Medical assistants themselves have to be physically fit, have good hand-to-eye coordination as well as good motor skills in order to perform their jobs efficiently. Medical assistants are almost entirely responsible for running the doctor’s offices. They can find jobs in every field of medicine including podiatry, obstetrics, podiatry, and medical weight loss. The job can offer flexible hours, and most assistants are able to earn good money while managing their work schedule between various offices and clinics. This also helps them work in a variety of circumstances and learn more, which ultimately results in a higher experience level coupled with an increased pay. The working conditions for medical assistants are favorable as well. They work in well-furnished offices with proper lighting, though the job requires them to interact and deal with people from all walks of life. The job may also be stressful depending upon the circumstances a doctor and his team may have to deal with. The varieties for medical assistants to specialize in any of the medicine fields are endless, and so are the career paths. Approximately 60% of medical assistants work in clinics and doctors’ offices in the US. The field is rapidly changing and equips employees with real-world experiences to grow and handle the human conditions in the world. Most medical assistants pursue this career choice because like all professions concerned with medicine, this isn’t only a way to earn a good living, but also a way to serve people and look after their wellbeing. Medical assistants mostly report feeling more fulfilled than other career oriented people due to the fact that their work is considered as directly serving humanity. Most medical assistants are highly qualified, however one does not need a certificate to start a career as a medical assistant in most states. According to a recent survey conducted in May 2015 in the US, the median income of a medical assistant was recorded at $30,590. Formal training is not often required, apart from the obvious educational choices. This fact also makes students flood into this field as they may be given opportunities to train on the job and learn firsthand from practicing doctors. Another fact that makes this field so lucrative is that medical assistants are able to formulate their own work schedules according to what suits them best. This allows them to juggle between various specializations, learn more, and ultimately earn more. Various titles for medical assistants include dental assistants, dental hygienists, licensed practical and vocational nurses, surgical staff team members, medical machinery operators, historical patient record maintainers, health information and technology technicians, nursing assistants and ward supervisors, therapy, aids trauma assistants, pharmacy technicians, just to name a few. The agencies that accredit and certify medical assistance are The Commission on Accreditation of Allied Health Education Programs (CAAHEP) and the Accrediting Bureau of Health Education Schools (ABHES) Even the training on the job may vary and depends on the field the medical assistant chooses to pursue. The duration of the training varies accordingly. It is generally thought that ton-job-training for medical assistants takes a shorter time span compared to formal doctors and surgeons. Medical assistants have a lot of room to diversify their future career path as technology advances and the field of medicine expands further. They may one day find themselves in the shoes of corporate employees in the hospitals/clinics or choose to train under doctors’ supervision to become certified doctors themselves. They might also branch out towards medicinal research and development, choose a teaching job in addition to their regular job or become professional paper writers on medicine etc. The opportunities are endless and the pay scale is expected to constantly increase in the field of medicine. We’re quite sure you found these 19 facts interesting as well as beneficial towards your own research. As we mentioned earlier, this is a three-part guide. The next part of this guide called: 20 topics on the profession of a medical assistant for a research essay will take you a step further. And the third part, how to properly research an essay on medical assistant, will give tips on research. References: Booth, K. A., Whicker, L., Wyman, T. D. (2014). Medical assisting: Administrative and clinical procedures including anatomy and physiology. New York: McGraw-Hill. Medical Assistant Careers: Duties, Training Job Outlook. (n.d.). Retrieved July 19, 2016, from medicalassistantcertification.org/career-center/ Medical Assistant Job Description. (n.d.). Retrieved July 19, 2016, from snagajob.com/job-descriptions/medical-assistant/ Medical Assistants. (n.d.). Retrieved July 19, 2016, from https://collegegrad.com/careers/medical-assistants What Does a Medical Assistant Do? (n.d.). Retrieved July 19, 2016, from rasmussen.edu/degrees/health-sciences/blog/what-does-a-medical-assistant-do/ What is a Medical Assistant? (n.d.). Retrieved July 19, 2016, from aama-ntl.org/medical-assisting/what-is-a-medical-assistant#.V46FUkZ97GI Linton, C. B. (2002). Medical abbreviations and acronyms. Boca Raton: BarCahrts.